Position Summary:
Manages all aspects of a portfolio of residential communities including operations and financial activities. Provides leadership and oversight for property team and ensures active communication between the residents, vendors, and board members for each community.
Responsibilities:
- Provide management direction, and leadership to ensure all properties are maintained and operated in accordance with set objectives
- Work closely with your clients to manage and operate the community, facilitate
solutions to problems between residents and support staff - Serve as a liaison between the Board, residents, and vendors
- Analyze advantages and disadvantages of solutions to problems
and make recommendations to your clients - Manage the bidding process for property improvements and standard maintenance issues
- Provide input for selection of contractors and for developing contract specifications
- Supervise contractors providing recurring services and monitor specific contractor performance to ensure substantial compliance with contract specifications
- Perform regular site visits to maintain knowledge of the property and performance of the client’s contractors
- Perform regular site visits to maintain strict enforcement of community covenants, rules, and regulations
- Receive service request for repairs or maintenance of property and report issues to the Board of Directors in a timely manner (as requested)
- Define and implement goals relating to internal objectives set by your clients
- Create draft budgets and code expenses to pre-approved budgets, Create and manage monthly action item lists for each property
- Attend monthly meetings with clients and support staff
- Monitor deficit and surplus funding objectives
- Monitor aging report and take timely legal action
- Maintain accurate digital records, files, and communications
- Arrange for prompt and satisfactory responses to emergency service requests
- Compile letters, newsletters, management reports, and board packets as needed
- Provide exemplary customer service to clients and other employees
- Receive service requests for repairs or maintenance of property and report issues in a timely manner
- Initiate contact with new residents to coordinate move in processes, provide introduction and orientation to management staff, review available services, explain rules and regulations
- Maintain consistent office hours
- Maintain resident relationships to ensure resident satisfaction
- Maintain accurate digital records, files, and communications
- Arrange for prompt and satisfactory responses to emergency service requests.
Requirements:
- Associate or Bachelors Degree preferred
- Real Estate or CAM License preferred
- The knowledge, skills, and abilities typically acquired through similar work experience in a field related to the job. Proficiency using Microsoft Excel and Outlook E-mail
- Must meet reasonable deadlines
- Requires conflict resolution
- Strong interpersonal communication and organizational skills
- Excellent written and verbal communication skills
Salary $45,000 – $55,000 Per Year
Full Time