We are seeking an Assistant Property Manager to support the day to day operations of one or more property management teams, to include but not limited to receiving and creating work orders for property maintenance and repair requests, follow up on all open task and work orders to completion. Monitor open tasks and close out daily. Provide a weekly status report of all open tasks that are outstanding.
Responsibilities:
- Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting dues, and other payments, and processing invoices and payables.
- Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies.
- Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining Community Manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor and accounting.
- Processes resident move-outs by applying appropriate fees and deposits.
- Promotes resident satisfaction by responding to complaints, questions, and requests in a timely manner, and takes appropriate action to resolve and address service issues in accordance with established procedures.
- Acts as the on-site supervisor in the absence of the Community Manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the Service Supervisor, and managing the operation of the community in compliance with company policies, procedures, and business practices.
- Assists in managing the owner relationships by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owners’ requests.
- Assists and supports the Community Association Manager in all administrative tasks such as maintaining and update the leasing list, resident databases, processing violations notices and delinquency letters.
Qualifications:
- Real Estate industry knowledge.
- Excellent written/oral communication.
- Excellent Excel skills
- Excellent Financial skills
- Sound delegation skills.
- Ability to manage time around multiple demands, of varying priority, from different sources.
- Excellent problem-solving skills and organization skills.
- Good judgment.
- Flexibility.
- Ability to multi-task.
- Detail oriented
- Able to work with diverse personalities and skill-sets
- 4 year college degree or equivalent from an accredited college or university, preferred
Requirements:
- High school or equivalent (Preferred)
- Customer service: 5 years (Required)
- managing high-rise, mid-rise, garden-style, or townhome: 3 years (Preferred)
- Driver’s License (Preferred)
- CAM or GA Real Estate License (Preferred)
Salary: $42,000-$52,000/year