Community Association Manager (South Florida)

Are you ready to take your career to new heights? We have been retained by one of the industry’s leading innovators in Community Management with nearly 200+ residential communities, and we’re seeking an experienced Community Manager to join our team in Coconut Grove, FL.

As the Community Manager, you’ll be in charge of handling everything related to a portfolio of residential communities, from day-to-day operations to financial activities. Your role will involve leading and supervising the property team, while fostering open communication between the team and the Board of Directors for each property. You’ll play a crucial role in delivering top-notch service to both board members and residents.

Responsibilities:

  • Provides management and leadership to assigned property and book of business. Responsible for identifying training needs, tracking performance, coaching, counseling, developing and motivating direct reports.
  • Responds to Board member needs and coordinates with maintenance staff to resolve problems.
  • Maintains positive relationships and high retention levels with all clients.
  • Responds to problems and concerns and ensures compliance with rules and regulations.
  • Interacts regularly with Board members to ensure that objectives are being met. Anticipates and responds to property owner needs and concerns.
  • Possesses in-depth knowledge of financial terms and principles.
  • Prepares annual budgets, re-forecasts, management plans, monthly reporting packages, and variance reports. Understands and provides explanations for variances.
  • Plans, directs and oversees implementation of comprehensive systems for protection of the community assets and records of the Association in a professional manner.
  • Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury relating to the ownership and maintenance of the common elements and operation of the Association, including damage or destruction to common elements.
  • Prepares reports and insurance claims for damages to Association property, including estimated cost of repair, and causes repairs to be made in accordance with the Board of Directors’ approval.
  • Performs violation inspections when task is not assigned to an Assistant Property Manager and maintains accurate records to follow up on rule violations. Acts as liaison with counsel if legal action is required.
  • Conducts complex financial/business analysis including the preparation of complex reports. Prepares and manages property and/or portfolio budget. Supervises the planning, budgeting and control of operating and capital expenditures. Oversees and approves the calculation of all special billings.
  • Performs regular inspections of property. Recommends and directs alterations, maintenance and reconditioning of property as necessary.
  • Contracts for vendor services and supervises as required.
  • Works with risk management on property liability issues and incident reporting.
  • Oversees the collection of assessment revenue, payment of expenses, compliance with managerial contract terms and preparation of all required legal notices. Recommends and coordinates legal action as necessary.
  • Reviews and approves operating expense recovery processes.
  • Supports property sales and/or refinancing by overseeing resale process and facilitating estoppel generation.
  • Ensures property compliance with codes, regulations and governmental agencies, as applicable.
  • Participates in civic and/or business organizations. Attends CAI programs and activities. Conducts and maintains relationships with “key” clients, industry and trade associations, representatives of government, public service organizations, customers and vendors as necessary in the overall management of the portfolio.
  • Special project participation/coordination/oversight as needs arise (i.e. Sustainability/LEED initiatives; group goal coordinator, PM group or company-wide projects).
  • Partner with Regional Director, Board of Directors and internal departments to develop and lead the introduction and integration of new programs, services and initiatives.
  • Observes safety standards and participates in the Company’s efforts to provide a safe work environment. Conducts periodic safety meetings and ensures staff are trained and educated on safety procedures. Adheres to and maintains established Hurricane procedures.
  • Prepares bid comparison analysis and prepares and uses the Request for Proposal for bid solicitation.
  • Other duties may be assigned.

Qualifications & Requirements:

  • Bachelor’s degree (BA/BS) from four-year college or university is preferred
  • A minimum of five years of related experience and/or training is required
  • Must be certified and licensed by the State of Florida for Community Association Management (CAM).
  • Two (2) to three (3) years of CAM or related business experience required.
  • CMCA, AMS and/or PCAM professional designation is preferred
  • Must have the ability to travel overnight periodically (approx. one time per quarter)

Job Type: Hybrid Role; Part-Time, 2 to 3 days a week in office

Salary: $65,000.00 – $95,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule: Monday – Friday, 8-5

Office Location3350 Virginia Street,Coconut Grove, FL 33133

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